Shipping Policy

At Playsculpt, we take care to ensure your collectibles are delivered safely and on time. This Shipping Policy explains our timelines, charges, and conditions.

Dispatch Duration

Orders are typically dispatched within 3–5 business days of confirmation.
Pre‑orders will be dispatched according to the announced release schedule.
In rare cases, delays may occur due to stock availability or unforeseen circumstances. Customers will be notified promptly if this happens.

Delivery Duration

Delivery timelines vary depending on your location and courier service.
Standard delivery within India usually takes 5–10 business days after dispatch.
International deliveries may take longer, depending on customs clearance and local courier networks.

Shipping Charges

Shipping charges are calculated at checkout based on your delivery location, weight, and dimensions.
Shipping fees are non‑refundable.
Playsculpt may offer free shipping promotions, which will be clearly mentioned at checkout.

Tracking

Customers will receive tracking details via email once the order has been shipped.
Playsculpt is not responsible for delays caused by courier services, customs, or events beyond our control.

International Shipping & Customs Duty

Playsculpt ships internationally to select countries.
All customs duties, taxes, and import charges are the responsibility of the customer.
Customs clearance procedures may cause additional delays beyond our control.
Please check your local regulations before placing an international order.

Policy Updates

Playsculpt may update this Shipping Policy from time to time. Any changes will be posted here with a revised “Last Updated” date.

For shipping‑related questions, please contact:
Email: support@playsculpt.in
Address: SHOP NO‑1, AT 93, 2ND MAIN, 2ND ‘A’ CROSS, NANJAPPA LAYOUT, VIDYARANYAPURA, BENGALURU – 560097, KARNATAKA, INDIA